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Search common questions or browse categories for account help, business registration, advertising, payments, jobs, offers, and technical issues.

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Popular questions & categories

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Confirm your mobile number, wait a minute before requesting another OTP, and check network connectivity. If your account is marked inactive, contact support with your registered number.

Open the app, go to your profile section, and edit the available fields. For changes that require verification, our team can assist through email or WhatsApp.

Visit the Register Business page, submit your business details, and complete OTP verification. Accurate category and contact information helps customers find you faster.

Most registrations are reviewed quickly. Timing can vary based on completeness of details. Reach out if your listing has been pending longer than expected.

Yes. Contact our team to discuss advertising options suited to local reach. Share your business name and campaign goal so we can guide you.

Share your registered mobile number, transaction reference (if any), and a short description of the issue. We will verify and respond with next steps.

Use the Jobs module in the Digital Patan app to browse openings or publish roles. Keep descriptions clear and contact details up to date.

Registered businesses can publish local offers so nearby customers can discover them. Ensure offer dates, terms, and contact details are accurate.

Update to the latest version, clear app cache if needed, restart your device, and test on a stable connection. If the issue continues, report it with your device model and screenshots.

Use the feedback form below or WhatsApp us with the listing name, what looks incorrect, and any supporting details. We review reports carefully.

Contact options

Reach the Digital Patan team

Choose email, phone, or WhatsApp — whichever is easiest for you.

Email

Best for detailed account or business requests.

support@digitalpatan.in Send email
info.digitalpatan@gmail.com Send email

Phone & WhatsApp

Ideal for quick help with login, registration, and app issues.

9662226578 Call WhatsApp
7016578206 Call WhatsApp
Support hours Monday–Saturday · 10:00 AM – 7:00 PM IST
Confirm seasonally
Typical response time Within 1 business day for most requests
Urgent account issues Use WhatsApp with your registered mobile number
Report an issue

Send feedback or report a problem

Tell us what happened. Your message opens in WhatsApp so our team can follow up quickly.

  • Inactive account or login failures
  • Business registration delays
  • Incorrect listing information
  • App crashes or unexpected behaviour

Still need help?

Our team is here for citizens, businesses, and partners using Digital Patan across Patan.